Claims costs up
19 February 1999
Claims costs up
THE cost of checking Arable Area Payment Scheme claims last year was £12m – or £254 a claim – according to figures released this week by the National Audit Office.
Savings of at least £1.6m a year were possible if the five MAFF regional offices spending most time processing claims matched the efficiency of the other four.
A MAFF unit has been set up to identify the reasons for regional variations and the audit office has recommended the ministry reduces average processing times by, if nece-ssary, setting performance targets. *
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