Growers who have had a claim or rejection made against a load of grain are being advised to report the incident using a simple online hub set up by the NFU.

Claims and rejections are one of the most common reasons for arable members to contact the NFU.

But to improve fairness in the supply chain and push for changes, the organisation is seeking evidence about the type and frequency of issues.

See also: NFU members encouraged to take part in harvest 2024 survey

The NFU hub is to gather data for Defra and the supply chain.

The data relates to incidents where lorry loads of wheat, barley, OSR, oats, beans or peas have been subjected to a claim, allowance or rejection issue since 2019 or later.

This also includes any comments on perceived unfair contract terms, whether they have been resolved or not.

Data use

The hub contains a simple-to-use form.

Data will be aggregated and treated anonymously to build evidence, ensuring no individual or business are identifiable.

Information will be used to inform policymakers and the wider supply chain to explore ways to address common issues, or ways to use the fairness provisions of the Agriculture Act 2020 to improve the movement of grain off farm. 

It will only take a few minutes, and you can go back to 2019-20 or before if needed.

Report a claim or rejection